Surveillance

Videotaped documentation of a claimant’s activity that falls outside of his/her stated physical abilities can be a major factor in determining the appropriate handling of a claim investigation. The trick is to consistently add value to our client’s investigative efforts.

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Before we send an investigator out into the field our first step is to go to the best source of information, you, the claims specialist. No one knows that claim like you do. Next, we will review the information and gather additional intelligence from our Data Intelligence Group (DIG) to enhance our results. Adjusters tell us that other companies go out unprepared not knowing what the claimant looks like or sitting on the wrong house. We avoid this by utilizing our databases which reveal current and historic address histories, friend and associates, possible business ownership, driver’s license information and vehicles. If that weren’t enough, next we go to social networks to establish leads for our investigations. In many cases we will obtain photos to further identify the claimant when it isn’t available from the employer. Unlike many of our competitors we don’t charge you for searches that ensure our success, all part of our flat fee pricing.

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When we have all the intelligence that is available, we use the best equipment obtainable. From state-of-the-art technology to pager cameras, zoom lenses, night vision and advance telecommunications our investigators are ready to roll. Once we are in the field we have the experience, equipment and desire to provide you with film documentation of the claimant’s daily activities.

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We believe that rapid communication, excellent detailed written reports and quick turnaround times ensure success. We will provide your staff with online videos that are available to you 24/7 at your convenience. Make your assignment today!